Delivery Options

wowvow ® delivery options – UK Mainland, Offshore, Ireland and International destinations

EU VAT E-commerce Update July 2021

The rules around posting overseas have changed. All items sent by us to customers who reside in the EU which includes Ireland require customs declarations.
Wowvow is fully compliant however the rules from 1st July 2021 have changed.

For orders to the EU where the value of your order is below €150 the relevant country VAT will be applicable. For orders above €150, VAT and custom duties will apply.

From 1st July 2021 all orders to the EU will be dispatched Delivery Duties Unpaid (DDU). This means that our customers will have to pay import VAT, handling fee and a customs charge, in the receiving country before the parcel can be delivered by the courier. The applicable charges will depend on whether your order is above or below the €150 threshold.

There are also now customs clearance fees applicable to all orders to the EU. Our delivery prices have been updated accordingly.

Until we have further systems  in place all orders to Ireland have to be dispatched via courier with one fixed postal rate. This will be reviewed as soon as things become clearer.  Postal rates to all countries are subject to change at short notice so we may need to contact you regarding the rate you have paid.

Please be aware that there is likely to be some disruption with deliveries during this period.

Express Delivery Status
Express deliveries are currently suspended. If you need something urgently contact us firstly by email, we’re responding to emails promptly.
Try to avoid phoning as this hinders staff working on site.

Delivery Updates
On dispatch, you will receive an email with details, including any relevant tracking information. Please check your junk or spam folder as sometimes these emails are filed there.

UK Mainland

Delivery options for UK mainland including Standard Delivery, Express Delivery and DPD Pickup.

  • Standard Delivery
  • Express Delivery
  • DPD Pickup

Order Value / Parcel Price

  • Up to £10 = £2.25
  • £10 - £25 = £3.99
  • £25 - £50 = £4.99
  • + £50 = £6.99
  • Orders with a value of £50 or less are sent by Royal Mail First Class
  • Orders with a value over £50 are sent by DPD or courier
Flexible Delivery Options

Flexible delivery choices from Royal Mail and DPD depending on your order value.

Royal Mail now offer 2D barcodes for order delivery confirmation (24/48hour) and DPD have a wide range of delivery choices and tracking.

  • DPD Next Day Delivery * £9.99
  • DPD Next Day By Noon * £10.99
  • DPD Saturday Next Day ** £12.99
  • DPD Saturday Next Day By Noon ** £22.99

* order by noon

** order by noon Friday

Order by Noon for Express Delivery

DPD provide parcel recipients with a one hour delivery window. Notification by SMS and email, so you don't have to wait in all day.

Watch the progress of your delivery on a real-time map, all the way down to a final 15 minute timeslot.

  • DPD Pickup £4.99

Don't want to wait in for your delivery ?

Collect your order from one of more than 2,500 DPD Pickup shops nationwide at your convenience.

 

[Consignment up to 20kg]

You can save £2.00 compared with the "Standard" delivery charge for orders over £50. Get a fully tracked delivery at a great price.

Ireland

Delivery options for orders to Ireland.

  • Standard Delivery
  • Express Delivery
  • All orders to Ireland are sent via courier with a charge of £19.99 until further notice
  • Our current courier service is DPD 2 Day Parcel
  • Please note you may be liable for additional duties and VAT from the courier which must be paid prior to delivery
 
 
  • Currently not available

Offshore

Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands* and Islands** and Scilly Isles

* Scottish Highlands (AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50)

** Scottish Islands (HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3)

  • Standard Delivery
  • Express Delivery

Other Offshore Areas Order Value / Parcel Price

  • Up to £10 = £2.25
  • £10 - £25 = £3.99
  • £25 - £50 = £4.99
  • + £50 = £14.99
  • Orders with a value of £50 or less are sent by Royal Mail First Class
  • Orders with a value over £50 are sent by DPD 2 Day Parcel
  • Please note you may be liable for additional duties and VAT from the courier which must be paid prior to delivery
Flexible Delivery Options

Flexible delivery choices from Royal Mail and DPD depending on your order value.

Royal Mail now offer 2D barcodes for order delivery confirmation (24/48hour) and DPD have a wide range of delivery choices and tracking.

  • Express Delivery is not currently available
  • DPD Next Day Delivery * £39.99
  • DPD Next Day By Noon * £54.99
  • DPD Saturday Next Day * £70.99

* order by noon

* order by noon on Friday

DPD Expresspak

[Consignment up to 5kg]

International

European Destinations

Delivery DestinationCourierProductPrice (£)Transit Time
AustriaDPDDPD Classic - Parcel22.993
BelgiumDPDDPD Classic - Parcel21.992
BulgariaDPDDPD Classic - Parcel59.99*4
CroatiaDPDDPD Classic - Parcel32.994
Czech RepublicDPDDPD Classic - Parcel23.993
DenmarkDPDDPD Classic - Parcel22.993
EstoniaDPDDPD Classic - Parcel32.994
FinlandDPDDPD Classic - Parcel32.994
FranceDPDDPD Classic - Parcel20.992
GermanyDPDDPD Classic - Parcel20.992
GreeceDPDDPD Classic - Parcel59.99*4
HungaryDPDDPD Classic - Parcel32.994
ItalyDPDDPD Classic - Parcel23.993
LatviaDPDDPD Classic - Parcel59.99*4
LithuaniaDPDDPD Classic - Parcel59.99*4
LuxembourgDPDDPD Classic - Parcel20.992
NetherlandsDPDDPD Classic - Parcel20.992
PolandDPDDPD Classic - Parcel32.994
PortugalDPDDPD Classic - Parcel32.994
RomaniaDPDDPD Classic - Parcel59.99*4
SlovakiaDPDDPD Classic - Parcel24.993
SloveniaDPDDPD Classic - Parcel32.994
SpainDPDDPD Classic - Parcel24.993
SwedenDPDDPD Classic - Parcel32.994
SwitzerlandDPDDPD Classic - Parcel47.99**3

We can ship to European destinations using DPD Classic.

Please note that prices are for parcels up to 30kg * and the delivery times quoted are based on working days from dispatch and are an estimated shipping time.

DPD Classic services all key European destinations with direct links overnight to DPD’s international hubs. DPD offer individual parcel tracking and proof of delivery along with predict notifications.

If you need any further information on European delivery options please contact us.

*5kg if highlighted then additional charge per kilo (please contact us for details).

** Includes £25.00 customs charge

International

Worldwide Destinations

Delivery DestinationCourierProductPrice (£)Transit Time
USADPDDPD Air Express54.994
MexicoDPDDPD Air Express79.994

We can ship to international destinations using DPD Air Express.

Please note that prices are for parcels up to 5kg and the delivery times quoted are based on working days from dispatch and are an estimated shipping time.

Prices may vary according to location, custom charges and parcel weight.

DPD Air Express is an extension of the DPD Classic service connecting up to 230 countries across the globe with comprehensive tracking of shipments online and flexible duty payment options available.

If you need any further information on international delivery options or require a delivery quotation please contact us.