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Privacy and Cookies

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Data Protection, Cookies and Website Account

General Information

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    Data Protection, Cookies and Website Account

    We take care to protect your privacy and secure your information.

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    Data Protection

    Any information given during the course of enquiring and ordering with us we simply use to process your enquiry and/or your order and we do not share your information with third parties.

    Should you order from us then we ask for your:

    • Name
    • Contact information including email address and phone numbers (your mobile number is especially useful for you to receive tracking updates on your order if applicable)

    We also may use this information for internal record keeping and to improve our products and services.

    We operate an ‘opt in’ mail system. This gives you the choice of whether or not you wish to receive marketing information when you interact with our website. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Replying to the 'unsubscribe' link in a promotional mail will also ensure that your name is removed from our mailing list.

    We will not share any information the client supplies with a third party. All data is collected lawfully and in accordance with the Data Protection Act 1998.

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    Website Account

    If you use our website, you are responsible for maintaining the confidentiality of your online account to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password and to take all necessary steps to ensure that the password is kept confidential and secure. Please contact us immediately if you have any reason to believe that your password has been compromised in any way and become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

    Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us within your ‘my account’ area of the website.

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    Cookies

    Cookies are small files used to transfer information to your computer. They cannot harm your computer but they do make our website work for you and help your experience by ‘remembering’ you.

    Cookies do many different jobs, like navigating between our pages efficiently, storing your preferences, remembering what’s in your shopping basket and generally improving your experience of our website.

    We don’t share any of the information used with anyone else and EU legislation states we must ask for your consent. Please accept cookies in your options and enjoy using our website as we intend.

Cookie Details

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    COMPLIANCE COOKIE

    This cookie is set with the assumption that you consent with the use of cookies on this website and will be used to hide this message following your initial visit.

    Cookies used: CookieLawCompliance

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    ANALYTICS COOKIES

    These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.

    Cookies used: __utma, __utmb, __utmc, __utmz

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    THIRD PARTY COOKIES

    We use a number of social media tools to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevant to your interests. If you do not use such platforms then our site will not place these cookies on your device.

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    Twitter Cookies

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    Facebook Cookies

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    Google Cookies

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    Microsoft Cookies

    MC1, WT_FPC

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    Magento Cookies

    Please see the Magento cookies detailed below:

    COOKIE name COOKIE Description
    CART The association with your shopping cart.
    CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
    COMPARE The items that you have in the Compare Products list.
    CURRENCY Your preferred currency
    CUSTOMER An encrypted version of your customer id with the store.
    CUSTOMER_AUTH An indicator if you are currently logged into the store.
    CUSTOMER_INFO An encrypted version of the customer group you belong to.
    CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
    EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
    FRONTEND You sesssion ID on the server.
    GUEST-VIEW Allows guests to edit their orders.
    LAST_CATEGORY The last category you visited.
    LAST_PRODUCT The most recent product you have viewed.
    NEWMESSAGE Indicates whether a new message has been received.
    NO_CACHE Indicates whether it is allowed to use cache.
    PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
    POLL The ID of any polls you have recently voted in.
    POLLN Information on what polls you have voted on.
    RECENTLYCOMPARED The items that you have recently compared.
    STF Information on products you have emailed to friends.
    STORE The store view or language you have selected.
    USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
    VIEWED_PRODUCT_IDS The products that you have recently viewed.
    WISHLIST An encrypted list of products added to your Wishlist.
    WISHLIST_CNT The number of items in your Wishlist.