Stripe and PayPal
Payments are processed by Stripe or PayPal. Customer details are encrypted and processed on a separate secure payment page. Further information is available on the Stripe and PayPal websites.
We do not see your credit card details or store them in any way. Stripe or PayPal should email a separate confirmation of the transaction.
Occasionally there may be problems with payment and this may not be the fault of the customer. We will follow up on all failed payments and endeavour to resolve the problem.
If you choose to ‘pay by phone’ at the checkout then you should call us on 01782 639733 to complete payment. Payments are processed through a Braintree online terminal and any card details (if ever written down) are immediately destroyed. This is our guaranteed policy.